Data controller:
-Company Name: INDUSTRIAL BOILER SERVICE SC
-Tax ID: J76771690
-Trade Name: INDUSTRIAL BOILER SERVICE SC
-Registered Office: Calle Magarza nº4, 38190 Tabaiba, Santa Cruz de Tenerife (Spain).
-Security Manager: Paolo Pancotti
Contact Information:
– Telephone: +393467065044
– Email: infoarea.ibs@gmail.com
– Contact form: https://ibsindustrialboilerservice.com/contacto
Records:
-Data Processing Register in accordance with the GDPR: Clients, Suppliers, Employees and Web Users.
-Domain name (website): https://ibsindustrialboilerservice.com
PURPOSE OF THE TREATMENT
The information you provide is used solely to manage the services and products you request. We also provide you with information about news, products, and new services through the contact methods you have provided: email, postal address, and even telephone calls.
The collection and automated processing of personal data, as a result of browsing the PORTAL pages, consulting, requesting, ordering products or subscribing to any service(s), promotion(s) or contest(s), offered by INDUSTRIAL BOILER SERVICE SCIts purpose is also to provide the USER with a personalized experience on the Network of sites of INDUSTRIAL BOILER SERVICE SC, the maintenance of the contractual relationship established between both parties (including telephone contact), as well as the management, administration, provision, expansion and improvement of the services that the USER decides to subscribe to, register for or use, and the adaptation of said services to the preferences and tastes of the USERS.
SECURITY MEASURES
In compliance with current data protection legislation, users are informed that, in INDUSTRIAL BOILER SERVICE SCThe technical and organizational measures have been adopted in accordance with the aforementioned regulations. The personal data collected in the forms are processed solely by the staff of INDUSTRIAL BOILER SERVICE SC or the Data Processors established herein. Appropriate security measures have been adopted for the data provided, and all available technical means and measures have been implemented to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided to us.
DATA VERACITY
The Client or User declares that all data provided by him/her is true and correct and undertakes to keep it updated, communicating to INDUSTRIAL BOILER SERVICE SCany modification thereof. The user shall be responsible for the accuracy of their data and shall be solely liable for any conflicts or disputes that may arise from its falsity. It is important that, in order for us to keep personal data up to date, the user informs INDUSTRIAL BOILER SERVICE SC provided there have been any changes to them. Otherwise, we cannot guarantee their accuracy.
EXERCISE OF RIGHTS
The LOPD and the GDPR grant data subjects the possibility of exercising a series of rights related to the processing of their personal data. Insofar as the user's data is processed by INDUSTRIAL BOILER SERVICE SCThese users may exercise their rights. To do so, the user must send an email to [email address], providing documentation that proves their identity (national identity card or passport). infoarea.ibs@gmail.comor by written communication to the address shown in our legal notice. This communication must include the following information:
User's name and surname, the application request, address and supporting information.
The exercise of rights must be carried out by the user themselves. However, they may be carried out by an authorized person acting as the user's legal representative. In such cases, documentation proving this representation must be provided.
The user may request to exercise the following rights:
- Right to request access to personal data.
- Right to request their rectification (if they are incorrect) or deletion.
- Right to request the limitation of their processing, in which case they will only be kept by INDUSTRIAL BOILER SERVICE SC for the exercise or defense of claims.
- Right to object to treatment: INDUSTRIAL BOILER SERVICE SC We will stop processing your data, unless for legitimate reasons or for the exercise or defense of possible claims we have to continue processing it.
- Right to data portability: if you want your data to be processed by another company, INDUSTRIAL BOILER SERVICE SC will facilitate the transfer of your data to the new data controller.
If consent has been given for a specific purpose, the user has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
If a user believes there is a problem with the way in which INDUSTRIAL BOILER SERVICE SC If your data is being handled, you can direct your complaints to the Security Officer or the relevant data protection authority, which in the case of Spain is the Spanish Data Protection Agency.
DATA RETENTION
Aggregated data will be retained indefinitely. Regarding customer data, the retention period for personal data will vary depending on the service the customer contracts. In any case, it will be the minimum necessary, and may be kept until:
4 yearsLaw on Infringements and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages…); Arts. 66 et seq. General Tax Law (accounting books…)
5 years: Art. 1964 Civil Code (personal actions without a special time limit)
6 years: Art. 30 Commercial Code (accounting books, invoices…)
10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.
Mailing list users or those uploaded by INDUSTRIAL BOILER SERVICE SC Data from social media pages or profiles will be retained until the user withdraws consent.
Candidate information (CV), if available: In the event that the candidate is not selected, INDUSTRIAL BOILER SERVICE SC Your resume may be stored for a maximum of two years for inclusion in future calls for applications, unless you object.
DATA COLLECTION AND PROCESSING
INDUSTRIAL BOILER SERVICE SC It has a duty to inform users of its website about the collection of personal data that may take place, whether through email or by completing forms included on the website. In this regard, INDUSTRIAL BOILER SERVICE SC will be considered as the Data Controller for the data collected through the means described above.
In turn INDUSTRIAL BOILER SERVICE SC Users are hereby informed that the purpose of processing the collected data includes responding to user requests, adding users to the contact list, providing products or services, and managing the business relationship. All operations, procedures, and technical processes, whether automated or not, that enable the collection, storage, modification, transfer, and other actions involving personal data are considered personal data processing.
INDUSTRIAL BOILER SERVICE SC The company provides users with a series of electronic mechanisms for the collection and processing of their personal data, for the purposes described above. Personal data provided electronically, whether through email, the contact forms on this website, or online purchases, will be used for the commercial and administrative management of the company's clients and users. This data will be processed on servers managed by [Company Name/Entity Name]. Xperia Digital SL and IONOS Cloud SLU, which are also the companies providing email services, and, which will be considered as Processors.
As established by the LSSICE, INDUSTRIAL BOILER SERVICE SC It undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to clients for the maintenance of the existing contractual relationship will not be considered a commercial communication.
In any case, only the data necessary to perform the contracted service, or to adequately respond to the user's request for information, will be obtained.
Occasionally, personal data will be provided through links to third-party websites. In this case, at no time will the staff of INDUSTRIAL BOILER SERVICE SC will have access to the personal data that the Client provides to said third parties.
COMMUNICATION OF INFORMATION TO THIRD PARTIES
INDUSTRIAL BOILER SERVICE SC We will not transfer or disclose your data to any third party, except in cases legally required or when the provision of a service necessitates a contractual relationship with a data processor, and always in accordance with the general terms and conditions approved by the user prior to contracting the service. Therefore, by contracting our services, the user accepts that some of them may be, in whole or in part, subcontracted to other individuals or companies, who will be considered Data Processors, with whom the corresponding confidentiality agreement has been signed, or who have adhered to their privacy policies, established on their respective websites. The user also accepts that some of the personal data collected may be provided to these Data Processors when necessary for the effective performance of the contracted service.
The user may refuse the transfer of their data to the Processors, by written request, through any of the means referenced above.
Those responsible for the treatment:
Xperia Digital SL (OnlineHuelva) as the company in charge of the maintenance and technical support of our website, as well as the web hosting and corporate email service.
IONOS Cloud SLU , as the company in charge of managing the data centers where the servers hosting our website are located, as well as managing the corporate email service.
CONFIDENTIALITY
The information provided by the client will, in all cases, be considered confidential, and may not be used for purposes other than those related to the contracted services or products purchased. INDUSTRIAL BOILER SERVICE SC. INDUSTRIAL BOILER SERVICE SC It is obligated not to disclose or reveal information about the client's claims, the reasons for the requested advice, or the duration of their relationship with the client.
VALIDITY
This privacy and data protection policy has been drafted on [date]. December 26, 2025, and may vary depending on changes in regulations and jurisprudence that may occur, it being the responsibility of the data subject to read the updated document, in order to know their rights and obligations in this regard at any given time.