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Accessibility Statement

INDUSTRIAL BOILER SERVICE SC undertakes to make its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications, as well as with the Law 11/2023, of May 8, which transposes the Directive (EU) 2019/882, relating to the accessibility of certain products and services.

This website is partially compliant with the accessibility requirements demanded by the regulations, due to the exceptions and/or the lack of conformity of the aspects indicated below.

Content not accessible

 

The following content is inaccessible for the following reasons:

  • Non-compliance with Royal Decree 1112/2018:
    • On some pages, the information, structure, and relationships are not determined by software or have no alternative as text [requirement number 9.1.3.1 of UNE-EN 301549:2022 Information and relationships].
    • On some pages, images of text may have been used instead of text to convey information [requirement number 9.1.4.5 of the UNE-EN 301549:2022 standard Images of text].
    • On some pages, some elements do not have keyboard focus [requirement number 9.2.1.1 of the UNE-EN 301549:2022 Keyboard standard].
    • In some documents, sequential navigation using the keyboard may not have a consistent order [requirement number 9.2.4.3 of the UNE-EN 301549:2022 standard Focus order].
    • The location of the focus is not always visible when navigating with a keyboard [requirement number 9.2.4.7 of the UNE-EN 301549:2022 standard Visible focus].
    • There are contents or phrases within the page whose language cannot be determined by program [requirement number 9.3.1.2 of the UNE-EN 301549:2022 standard Language of the parties].
    • There are components with the same functionality repeated in a group of pages that are not presented in a similar way [requirement number 9.3.2.4 of the UNE-EN 301549:2022 Consistent identification standard].
    • Occasionally there might be an input error in some field/form for which the user is not notified of a suggestion to solve it [requirement number 9.3.3.3 of the UNE-EN 301549:2022 standard Suggestion for errors].
    • On some pages, user interface components such as form elements, links, and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of the UNE-EN 301549:2022 standard Name, function, value].
    • Product documentation may not be fully in accessible formats [requirement number 12.1.2 of standard UNE-EN 301549:2022 Accessible documentation].
  • Disproportionate burden:
    • Not applicable
  • The content does not fall within the scope of the applicable legislation:
    • There may be office documents in PDF and other formats published before September 20, 2018, that do not fully comply with all accessibility requirements. However, every effort has been made to ensure that most of them do.
    • There may be third-party content that is not developed by the Ministry or is not under its control, such as office files.
    • There may be pre-recorded files published before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

 

This statement was prepared on December 26, 2025.

The method used to prepare this statement was:

  • A self-assessment carried out by the company in charge of the design and development of this website.
  • The following tools were used for the self-assessment:
    • https://accessibe.com/accessscan
    • https://achecks.org/checker/

Last review of the statement: December 26, 2025

 

Notes and contact information

 

If you encounter difficulties accessing the content of this website or wish to make a suggestion, you can contact us through:

Emailinfoarea.ibs@gmail.com

Contact phone number: +393467065044

Communications will be managed by INDUSTRIAL BOILER SERVICE SC, who will act as a liaison with the applicants.


Accessibility tools integrated into this website

 

With the aim of facilitating navigation for everyone, this website incorporates a set of accessibility tools using the add-on J!Extensions Screen Reader, which allows for an improved experience for users with various disabilities.

Available features include:

  • Text-to-speech conversion (integrated screen reader)
    It allows you to listen to the text content of the pages clearly and automatically.
  • High contrast level and black and white mode
    It makes reading easier for people with low vision or visual sensitivity.
  • Increasing and decreasing text size
    Improve readability without altering the page design.
  • Link underlining
    To more easily distinguish the interactive areas.
  • Change of typography to a dyslexic font
    Font designed to make reading easier for people with dyslexia.
  • Extended cursor
    To make it easier to locate the pointer on the screen.
  • Highlighting sections and lines of text
    Improves visual focus during reading.

These tools are available in an accessible menu that is displayed by clicking on the accessibility icon in the lower left corner.


Accessible version of the site for screen readers

 

With a commitment to ensuring an inclusive digital experience, this website has a Specific version optimized for assistive technologiesespecially for people who use screen readers such as NVDA, JAWS, VoiceOver or ChromeVox.

This accessible version is designed with the following features:

  • Simplified semantic structure, with clear hierarchical headings (h1, h2, h3…) and navigation by region (
    , 
  • Removal of non-essential visual elements or decorative animations that may hinder reading.
  • Clear and consistent labeling of forms, buttons, and links using attributes aria-* and label.
  • Keyboard-only navigation and improved compatibility with screen readers.
  • Alternative textual information for all relevant multimedia elements.

The accessible version is available at the top of the site via the "Accessible Version" button or the following link: https://ibsindustrialboilerservice.com/ac/

 

Accessibility features offered by modern browsers

 

In addition to the tools integrated into this website, most common web browsers (such as Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera, etc.) incorporate native accessibility features that can facilitate navigation and improve the user experience.

These functions include:

  • Page zoomYou can increase or decrease the size of the page content by pressing:
    • Ctrl + + to increase
    • Ctrl + - to reduce
    • Ctrl + 0 to restore the original size
      (on Mac: replaces) Ctrl by Cmd)
  • High contrast modeSome browsers allow you to apply a high-contrast style to facilitate reading, especially useful for users with low vision.
  • Integrated or compatible screen readers:
    • Windows: compatibility with Narrator (integrated)
    • Mac: compatibility with VoiceOver
    • Chrome: allows you to use ChromeVox (extension)
  • Automatic subtitles (on Chrome and Android)
  • Change font and color through browser extensions or settings

 

Keyboard navigation

 

This website supports keyboard navigation without a mouse. Below are the standard keyboard shortcuts most useful in most browsers:

Action Shortcut (Windows/Linux) Shortcut (Mac)
Move to the next link or interactive element Tab Tab
Move to previous Shift + Tab Shift + Tab
Activate link or button Enter Enter
Scroll down Down arrow either Space bar Down arrow either Space
Scroll up Up arrow either Shift + Space Up arrow either Shift + Space
Go to the top of the page Start Cmd + Up arrow
Go to the bottom of the page End Cmd + Down arrow
Search for content on the page Ctrl + F Cmd + F

Complaint procedure

 

If, after submitting a request for accessible information or a complaint, it has been rejected, or you have not received a response within the established timeframe (generally 20 business days), you can file a claim with:

You can also contact the competent surveillance authorities established in your Autonomous Community.